Terms & Conditions

Terms & Conditions


There is no minimum order. You can mix and match different styles and garment colors within your order.


Items on website are either printed using plastisol ink or embroidered.


Our normal turnaround time is 10 to 14 business days from the day the order is placed. Orders are scheduled on a first come first serve basis. Orders received after 2 pm will be entered in production the following business day.


Please note that due to varying monitor settings, the colors represented on the online art approval may not match the actual ink colors screen printed on your garments. Spiral Graphics is not responsible for variations between your monitor and the actual ink colors. Samples of ink and colors are available upon request.


Orders will be shipped using USPS or UPS depending on the size of order. Shipping time is additional to turnaround time. Please consider this when placing your order.


Orders can not be canceled.


Orders can be changed if notified within 24 hours.

Exchanges are made if the wrong size is ordered and/or if there is a manufacturers defect. Please bring the items to be exchanged to Spiral Graphics or Thales Academy in Apex, NC with your contact and exchange information.


Spiral Graphics, Inc. is not responsible for variances in size/color/construction of garments. Inks and garments can vary in appearance depending on brand and post-production care. Garments should be washed inside out to maximize wash ability and longevity of the print. Spiral Graphics, Inc. reserves the right to refuse service without explanation. Spiral Graphics, Inc.  reserves the right to change pricing and terms without notice.